Thank you for visiting and shopping at Phique.com. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time:
All orders are processed within 2-3 business days. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
* Overnight delivery is only available for orders with delivery addresses within the continental United
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Phique.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Phique.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Phique.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
We want you to be satisfied with every Phique purchase you make. We believe strongly in our products and their quality but we do realize mistakes happen. If you are ever dissatisfied with a product you purchased from our website (phique.com), you may return it to us for replacement or a refund.
Please contact us to arrange for product return information.